Week 10 - Who needs equality?
During our initial brainstorming sessions, the group was tossing ideas to see what might strike a chord or resonate with all of us. I remember reading a message in the group chat about 'hiring people from 3rd world countries to operate robots to work in 1st world countries and take menial jobs'. The idea was immediately shot down for being problematic because of the possibility of people being taken advantage of. But from that idea stemmed a new stream of thinking; 'Maybe some type of global anonymous union that allows employers to hire from a group of candidates that can't be taken advantage of because no one knows who they are.' The ideation phase ended up boiling down into our Recruit Who prototype. The idea was solidified when a group member told a story of how this would have benefitted them with a recent employer.
When David Kelley was discussing a UX project involving a parking meter, he said, "If you see somebody having trouble using something, or that they grimace or they're unhappy or they're scared, that's a place that we could really do innovation because we can fix that" (2020). If there's a place in society for improving someone's experience with a parking meter, there is a place for improving someone's experience in getting a job. Using design thinking to end conscious and unconscious bias should be at the top of the list when it comes to a new job opportunity.
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